{"id":4371,"date":"2022-02-21T03:38:21","date_gmt":"2022-02-21T03:38:21","guid":{"rendered":"http:\/\/localhost\/micazenc\/wordpress\/?page_id=4371"},"modified":"2022-02-21T04:01:19","modified_gmt":"2022-02-21T04:01:19","slug":"flow","status":"publish","type":"page","link":"https:\/\/micazenconsulting.com\/flow\/","title":{"rendered":"Flow"},"content":{"rendered":"\t\t
PENDING REPAIRS<\/strong><\/p> Vehicles in this department are NOT on the lot. They are scheduled\u00a0for repairs or need to be scheduled for repairs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t VEHICLE HERE<\/strong><\/p> These vehicles have been physically dropped off at the production facility. the vehicle has either been driven in by the customer or, if the vehicle is not driveable, it has been towed in.<\/p> The vehicles in this department should be\u00a0secure and waiting for the repair planning\u00a0process to start.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t REPAIR PLANNING \/ DISCOVERY<\/strong><\/p> Vehicles in this department are either waiting to be disassembled\u00a0or the discovery process has been started.\u00a0This is one of the most important steps in the repair process.\u00a0When completed correctly it can improve cycle time and profitability.<\/p> The goal is to strategically disassemble the vehicle past the damage area and identify 100% of all repairs and parts needed to complete the repairs to the vehicle without any additional supplements past this stage.\u00a0The original estimate should be\u00a0revised\u00a0in the appropriate estimating system\u00a0and all pictures and any other supporting documentation should be completed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t HOLD AUTHORIZATION<\/strong><\/p> Vehicles in this department are on hold for Customer\u00a0Authorization, Insurance Authorization or both.<\/p> If supplements have been discovered during the repair planning process; additional authorization may be required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t HOLD PARTS<\/strong><\/p> If a supplement has been discovered during the repair plan process; additional parts may be required. All authorization has been received for repairs. Vehicles are on the lot and waiting for parts to arrive.<\/p> Note: It has been proven that if all parts are available for the vehicle prior to starting repairs; the cycle time on the repair will be dramatically reduced.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t DISPATCH \/ READY FOR PRODUCTION<\/strong><\/p> At this point in the process; all authorization has been received and all parts are here for the vehicle.<\/p> These are vehicles waiting to start the actual repair process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t BODY REPAIR<\/strong><\/p> Body repair includes sheet metal repair, plastic\u00a0repair, polyester surface treatment, trim repair, and glass repair. Both the Structural \/ Frame repairs (if necessary) and major body repairs will be completed during this stage.<\/p> Note: In order to reduce cycle time and help with giving a more accurate target completion date early on in the repair process; most shops also try to get as many sublets completed during this stage as possible.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t LIGHT FILLER<\/strong><\/p> Once the majority of the body repairs have been completed and the vehicle is now has minor repairs left such as filler and light sheet metal; the vehicle moves to this department.<\/p> At this point in the process; there should be no more \u201chidden surprises\u201d and the target completion date should be accurate.<\/p> Note: smaller repairs such as \u201csame day repairs\u201d may skip the body repair department and move directly to this department from \u201cDispatch \/ Ready for Production\u201d.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t PREP<\/strong><\/p> All repaired areas will be prepped and chemically washed down to remove all surface contaminates. The repaired areas are sanded and primed to create a proper surface adhesion for the paint. The vehicle is then masked and prepared for painting. Colors should be\u00a0mixed on an electronic scale based on the factory color code. If the color has any variants\u00a0(which most do)<\/em>\u00a0then the paint should be sprayed out on a test card and compared with the actual vehicle to ensure color accuracy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t PAINT<\/strong><\/p> A vehicle in this stage is getting waiting to be painted, is being painted or is in the cool down stage of the process. \u00a0Prior to moving from this department the vehicle should be unmasked, the color quality checked and any buffing (if necessary) should be completed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t ASSEMBLY<\/strong><\/p> A vehicle in this stage is being reassembled. All of the undamaged parts that were previously removed as well as any replacement parts will be re-installed onto the vehicle. All installed components will be checked for functionality. Fluids are checked and topped up as needed. If any final sublets are required; they should be completed at this time. Prior to leaving this department the\u00a0vehicle should be back to\u00a0pre-accident condition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t DETAIL \/ QUALITY CONTROL<\/strong><\/p> After collision repairs it is important to perform a complete clean up of the vehicle in order to\u00a0remove any dust that may have resulted from the repair process. The vehicle\u2019s interior should be thoroughly cleaned\u00a0(don\u2019t forget to turn on the fan inside the vehicle during the interior cleaning process)<\/em>.\u00a0The vehicle\u2019s exterior is power washed and cleaned. It is also recommended that a\u00a0polish is\u00a0applied to enhance the shine of the paint.<\/p> A final quality check will also be performed at this point to ensure that all accident related components of the car are in proper working order and any customer concerns that were discussed during the arrival process have been addressed.<\/p> Note: Quality checks should also be completed\u00a0throughout the entire repair process<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t