Are There Too Many Problems?

Have you ever heard someone complain that they are always putting out fires and they have not accomplished anything in a day? I have heard this from business owners and managers far too many times. The only way to eliminate problems is by getting everyone involved! In order to continually improve we need to engage our complete team. (YES I …

Common Errors that Lead to Defects

The TWO main reasons for a “comeback” or defect are Missing Process Steps OR Process Errors which in my mind are very closely linked together. If you have a strong process you are less likely to have a defect … and if you do by chance have a defect you can easily trace it back to the root cause of …

Missing Process Steps & Process Errors

I wrote a previous article on Process Mapping where I explained a simple step by step overview on how to create a process by agreeing on the steps taken within your organization to complete a specific task or group of tasks. Remember that there should be an overall process structure or flow to your organization PLUS smaller processes within the …

Embrace Change

The only constant in life is that IT WILL CHANGE ! Therefore, in my opinion, the best option would be to embrace it. Lots of people still seem to feel that they can either fight change or ignore change. However, in the world today, that is not an option unless you want to live the rest of your life under …